Q: Do you offer a money back guarantee?
A: If the password for your computer is not available, you will be refunded.
Q: Can i cancel my purchase if i have already placed an order?
A: We cannot cancel purchases for passwords (bios or hard disk), as the information is instantly sent to the suppliers and we have no control over canceling the order.
If you purchased our PDF password software or Windows password software, and it hasn’t been sent to you yet, then we can refund your purchase.

